A Study Of Customer Satisfaction On After Sales And Service

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  • 2008 shanghai customer satisfaction survey report of after

    2008 shanghai customer satisfaction survey report of after

    To improve the after-sales service,a survey aimed at the after-servies of 3 kinds of medical equiments is applied among 68 hospitals in shanghai area in 2008the statand analysis results are showed in the paper,which will certainly channel off suppliers...

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  • A study of customer satisfaction of two wheelers on

    A study of customer satisfaction of two wheelers on

    2016-5-22a study of customer satisfaction of two wheelers on yamaha doi 109790487x-17820819 wwwiosrjournalsorg 10 page 22 abstract a number of both national and international customer satisfaction barometers or indices have been introduced in the la...

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  • After sales service factors influencing customers

    After sales service factors influencing customers

    This study is conducted to extend the previous research on the service quality by examining the relationship between service quality and customer satisfaction this study focused on the measurement of customer satisfaction through service quality dimensio...

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  • Aftersales service quality as an antecedent of

    Aftersales service quality as an antecedent of

    The study conducted was targeted to customers of a large retail chain marketing electrical appliances in greece and 420 usable responses were utilised a path analysis was performed using the amos 40 software, aftersales service quality affect satisfact...

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  • Article after

    Article after

    One of the necessary evaluation criteria for customer satisfaction is availability of after-sales service in todays situation, after-sales service quality can be measured by administering a customer satisfaction survey this paper focuses on after-sale s...

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  • Customer care and customer satisfaction in

    Customer care and customer satisfaction in

    2017-9-18the after sales service you provide customer satisfaction is a measure of how products or services supplied by a company meet customer expectations it refers to the extent to which customers are happy with the products and services provided by...

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  • Customer relationship management

    Customer relationship management

    2020-3-4customer relationship management goes a long way in retaining existing customers customer relationship management ensures customers return back home with a smile customer relationship management improves the relationship between the organization...

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  • Customer satisfaction a comparative study of

    Customer satisfaction a comparative study of

    2017-3-3dr v senthilkumar 2012 conducted a research on the effects of customer service and product quality on customer satisfaction and loyalty to clarify the relationship among four variables of customer service quality, product quality, customer satis...

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  • Customer satisfaction in after

    Customer satisfaction in after

    Value for the client the research approach we applied allowed of to define the crucial factors affecting customer satisfaction, and in the following stages of the study enabled us to analyse in great detail the levels of satisfaction with services provid...

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  • Customer satisfaction level of after sales service of

    Customer satisfaction level of after sales service of

    2019-9-30customer satisfaction level of after sales service of thyssenkrupp this report contains a detailed study of satisfaction level of after sales service of thyssenkrupp here i have gathered information based on different sources such as observa...

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  • Customer satisfaction study is it really a need

    Customer satisfaction study is it really a need

    A satisfied customer is the best business strategy of all, declares michael leboeuf so true a statement after doing a few customer satisfaction studies i realized how important it is for companies to understand the needs of the customer, the challenges f...

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  • Customer satisfaction survey questions how to

    Customer satisfaction survey questions how to

    How to use a customer satisfaction study to greatest effect who should be interviewed some products and services are chosen and consumed by individuals with little influence from others the choice of a brand of cigarettes is very personal and it is clear...

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  • Customer satisfaction survey

    Customer satisfaction survey

    2020-3-11created by industry experts, these customer service survey questions focus on the what that drives your customers to complete purchases get in-depth answers about your strengths and weaknesses in regard to your product development, sales, suppor...

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  • Customer satisfaction with after

    Customer satisfaction with after

    2020-2-23study category research auto ratings country customer satisfaction with after-sales service improves in thailand share this page download we explore the reasons why download a combination of factors have led to improved levels of custome...

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  • Factors affecting customer satisfaction in after

    Factors affecting customer satisfaction in after

    This study is about the discoveries on the factors affecting customer satisfaction in after-sales service it helps to extend the understanding on the factors that may exist and its influence towards customers satisfaction, an important element in retaini...

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  • Hyundai tops after

    Hyundai tops after

    Hyundai motor india has topped the after-sales customer satisfaction survey among mass market brands, according to global market research firm jd power hyundai, the countrys second-largest car seller, scored the highest 912 points in after-sales customer...

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  • Hyundai tops in after

    Hyundai tops in after

    2018-10-27hyundai, the countrys second largest car seller, scored the highest 912 points in after-sales customer satisfaction survey, the jd power 2018 india customer service index mass market study said...

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  • Hyundai tops in after

    Hyundai tops in after

    New delhi hyundai motor india has topped the after-sales customer satisfaction survey among mass market brands, according to global market research firm jd power hyundai, the countrys second largest car seller, scored the highest 912 points in after-sale...

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  • Mazda tops after

    Mazda tops after

    Mazda has topped the jd power customer service satisfaction survey for the third year running in australia, edging toyota and nissan for the crown there were a few trends throughout the survey...

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  • Study the effects of customer service and product quality

    Study the effects of customer service and product quality

    2011-6-14customer service and product quality with customer satisfaction and loyalty in the context of the indian automotive industry this made the researcher to provide answers to the research question, to be able to achieve the objective of the study a...

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  • The impact of after sales services on customer

    The impact of after sales services on customer

    Hardly finds researches which were undertaken pertaining to the after sales services and customer satisfaction in lg electronics in sri lanka thus this study focuses on the empirical gap in the application of after sales services and customer satisfactio...

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  • The impact of after

    The impact of after

    2018-11-14find a relationship among after-sales service, custo-mer satisfaction, and customer loyalty however, little is known on the relationship among after-sales service quality, customer satisfaction, and customer loyalty in the area of real estate i...

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  • The impact of serviceability

    The impact of serviceability

    2019-8-282019 the impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction total quality management business excellence vol 30,...

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  • The relationship between customer satisfaction and

    The relationship between customer satisfaction and

    2011-10-18the relationship between customer satisfaction and service quality a study of three service sectors in ume author jenet manyi agbor supervisor jessica eriksson student ume school of business spring semester 2011 masters thesis, two-years, 30hp...

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